Experience Summary
Sales Associate, 11/2015 – Present
Wal-Mart Supercenter, Utah, USA
• Attracting potential customers by answering product and service questions; suggesting information about other products and services
• Analyzing customer needs
• Helping and explaining customers to decide for right product fits their needs
Dari(Farsi) & German Interpreter, 01/2015 – Present
Linguistica International, Utah, USA
• Listening to, understanding and memorizing content in Dari(Farsi) or German, then reproducing in English
• Interpreting patient’s explanations of their health issues, prescriptions and medical diets
• Helping patients in scheduling their appointments, filling out medical forms
Customer Service and Money Center Associate, 08/2015 – 10/2015
Wal-Mart Supercenter, Utah, USA
• Attracted potential customers by answering product and service questions; suggesting information about other products and services and analyzing customer needs and referrals to other departments
• Provided financial services included sending and receiving money, cashing checks, credit cards payments, windrows and deposits, bill payments and opening credit card accounts
• Resolved problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution
Pharmacy Supportive Personal, 05/2015 – 08/2015
Wal-Mart Supercenter, Utah, USA
• Respond to customers’ complaints and resolve their issues
• Help pharmacists and technicians in prescription process in team environment
• Bag the medication trough pharmacy system and prescription’s payment transitions
Cashier Customer Service, 06/2014 – 05/2015
Wal-Mart Supercenter, Utah, USA
• Check-Out transaction and respond to customers’ complaints and resolve their issues
• Perform the duties of customer service representative
• Opened Wal-Mart credit card and encourage customers to take surveys
Human Resource Officer, 07/2013 – 01/2014
BRAC Afghanistan, Kabul, Afghanistan
• Managed relationships between main and local offices
• managed interview process and HR-Representative in interview panel
• Prepared Employment contracts and maintained files of recruitment process
Software Trainer and Training Assistant, 03/2011 – 06/2013
Italian Cooperation and HEWAD Reconstruction, Health and Humanitarian Assistance, Kabul, Afghanistan
• Trained 480 students in Windows XP and MS Office
• Designed curriculum for training programs and maintained student’s database entry
• Prepared training materials for : Windows XP, Excel, Word, PowerPoint
Assistant Manager, 01/2008 – 03/2011
Italy Embassy, Italian Cooperation, Kabul, Afghanistan
• Processed and monitored and administrative projects
• Reported the office’ administrative issues
• Acted as back up for IT department and training classes