Experience Summary
EDUCATION
Bachelor of Science: Tianjin University of Commerce (China). Hospitality Management 2005-2007
: Florida International University. Hospitality Management 2007-2009
Master of Science: Florida International University. Hospitality Management 2009-2011
SKILLS
?Accounting, Databases & Record management, Customer service expert, Telephone & Front desk reception, MS Office, Word, Excel, PowerPoint, Access, Internet, Outlook.
?Consistently recognized for troubleshooting skills and effectively resolve challenging issues.
?Self-motivated, work well without supervision; learning new concepts quickly while working well under pressure.
?Enjoy working both as part of a team or individual assignment; Very patient and creative.
WORK EXPERIENCE
July, 2014 - Now: Miami Chinese School- Miami, FL
?Teach Chinese.
February, 2012 - Now: Front Office in Spa- Miami, FL
?Greet customers, Answer phone, Take reservations, Filings.
October, 2011 - Now: Tutor as part time - Miami, FL
?Teach Chinese and Maths.
February, 2011 & February 2010: Sampler and Survey in Wine and Food Festival – Miami, FL
?Customer Service, Serve Food and Beverage, Paperworks
March, 2010 - May 2011: Cashier in Charley’s Grilled Sub– Miami, FL
?Customer Service, Serve Food and Beverage, Cashier.
January 2007 – December 2009: Waitress in Tianjin Guest House – Tianjin, China
?Serve Food and Drinks, Greet customers, Answer phone, Take reservations
2007 – 2009: Accounting assistant (Part Time) in Zhongli Company – Tianjin, China
?Databases & Record , Do Balance sheet, Cash Flow, Tax filing
June 2005 – October 2006: Sales in Home World, - Tianjin, China
?Customer Service, Cashier, Inventory, Filing, Answer phone
And more
LANGUAGES
Chinese: Written and spoken fluently
English: Written and spoken fluently