Experience Summary
AKRAM MEKHAIL
STAMFORD, CT
(c) 914 433 6635
akrambotros@hotmail.com
CAREER SUMMARY
Skilled customer service professional with experience handling financial transactions efficiently and accurately. Recognized for developing strong relationships with clients by earning their trust and loyalty to the firm. Sales experience with a good referral record. Recognized as accurate in balancing and quality focused. Team player with success working in a fast paced environment.
Key Competencies Include:
• Developing Relationships • Strong Attention to Details • Fast Paced Environments
• Communication Skills • Accuracy • Multi Tasking
• Analyzing • Problem Solving • Researching
PROFESSIONAL EXPERIENCE
JPMORGAN CHASE, Darien, Stamford, Greenwich, CT 2009-present CONSUMER, COMMUNITY BANKING
Teller, Customer Service Representative
• Greeted and assisted customers providing high quality service related to financial transactions including deposits, withdrawals, money orders, cashier and traveler checks, cash advances, night deposits, federal and property tax payments. Worked with both cash box and TCD system.
• Proficient in teller systems and navigating customer account information.
• Ordered and shipped coin and currency. Recorded and balanced daily transactions including cash drawer, main vault and ATM’s and processed the shipments on the system.
• Identified cross sell opportunities and educated clients on bank products.
• Performed vault custodian duties balancing the main vault and managing Tellers needs related to cash drawers.
• Provided answers to non routine questions and referred customers to the bankers as needed.
• Opened and closed branch according to policies.
MOBIL CORPORATION, Riverside, CT 2003-Present
Cashier, Customer Service
• Handled accounting duties including accurately counting cash drawer and balancing daily cash.
• Trained new employees to use the store computer system
• Provided a strong customer experience and developed customer relationships.
PROPARK AMERICA, Greenwich, CT 2006-2012
Cashier
• Served as cashier, handling cash transactions and preparing the daily report.
Akram Mekhail Page 2
ADDITIONAL EXPERIENCE
STAFF MANAGEMENT, Stamford, CT
Assembler, Factory
• Performed as assembler in very fast pace environment.
CITIBANK, Cairo, Egypt
Sales Associate, Credit Cards
• Worked as a sales associate for Citibank credit cards and provided high customer service.
• Performed outside sales of credit card products to business as well as individuals.
• Built and developed strong relationships.
S.M.G, Cairo, Egypt
Sales Associate, Sales Department
• Worked in fleet sales, meeting customers at their businesses or offices.
• Provided high customer service and developed strong relationships.
• Managed the showroom and earned customer’s trust.
EDUCATION
FACULTY OF COMMERCE & BUSINESS ADMINISTRATION, Cairo, Egypt
Bachelor of Foreign Trade
JPMorgan Chase Coursework:
Annual Compliance
Annual Code Of Conduct
Anti Money Laundering Training
Audit Hot Topics: Ctr/Mipl/Sar Using Teller Express
Diversity In Action At Chase
COMPUTER SKILLS:
Working knowledge of MS Word, MS Excel, MS Access
LANGUAGES:
Fluent in ENGLISH & ARABIC