Experience Summary
A highly talented bilingual customer service advocate with experience providing top level customer service to increase loyalty and business. Expertise in building relationships coupled with a customer-focused attitude has generated award winning sales records and broken numerous corporate revenue goals. Strives in fast-paced environments following established practices and procedures to exceed all customer expectations. Experienced in creating an effective, organized environment in which to focus time on providing top level client support, resolving issues and developing relationships to ensure retention and growth. Detail-oriented self-starter with excellent oral and written communication, interpersonal, analytical and multi-tasking skills.