Experience Summary
Experience
-Promote employee Engagement.
-Facilitate career development among team members.
-Delivery of service level, coaching, budget (overtime, handle time, etc) and other key metrics.
-Ensure Attendance, Adherence and other department metric expectations are met.
-Partner across teams and departments for process improvement
-Partner with employees to agree on and monitor Performance plans.
-Conduct regular evaluations and provide performance and behavior feedback to employees.
-Compliance to Key Control and other policies.
-Execute Leadership strategies and tactics.
- Bilingual Receptionist
