Experience Summary
Full Time:
04/1999–10/2003 Iran Air Passenger Services
-Checked-in counter for IranAir and all other international airlines, Checked all passenger documents before boarding, prepared load for cockpit crew ,lost & found,
10/2003-08/2006 Iran Air Load Control
-Prepared load sheets and trim sheets for cockpit crew, Duty on some flights as a load master
08/2006-01/2012 Iran Air Flight Coordination
-Managed everything before passenger boarding including aircraft cleaners, catering, fuel, special passengers, cargo, post, baggage, line maintenance, general declaration for crew, all ground equipment for aircraft, Managed 3 or 4 flights at a time, everything from chucks on to chuck off.
01/2012-04/2013 Iran Air Airport Services Quality Control
-Researched all new IATA and ICAO rules for airport operation and provide updated policy for safety and good services to passengers. Compared company rule with IATA & ICAO and informed to all departments in Airport Services.
Part Time:
05/1997-04/2005 Iranian Travel Group (Sales Counter)
-Sale tickets for all domestic and international flight.
04/2005-03/2011 Donyaye Panj Ghareh Travel Agency (Technical Manager)
-Sale ticket for all airlines in market and solve all employees problems in case of passengers, communicate with all airlines when passenger has problem in ticket, price and route, etc.
03/2011-04/2013 Iranian Travel Group (Sales & Technical Manager)
-My last duty: Organize strategic development and annual sales and marketing action plan, research all company which has benefit for company, monitor specified target for sales, ability to cope with valid problems of market regarding sales and marketing issues, improve all Airlines performance, manage full charter flight in different group size.