Experience Summary
Valencia College, Orlando, FL
Mathematics Tutor January 2014 – Present
• Analyze student’s questions and concerns regarding concepts on various math topics from high school algebra and up to college level calculus classes.
• Depending on how well versed the student is in regards the math topic in question, would proceed to explain concepts in easy to understand terms.
• Worked effectively with students of various ages and grade levels. Efficiently was able to coordinate multiple schedules so as to provide services to many students.
Piper Aircraft INC, Vero Beach, FL
Engineering Intern September 2013 – December 2013
• Reviewed and modified electrical and avionic assembly drawings for new model airplanes.
• Provided support to the Engineering Department in preparing drawings in AutoCAD and NX.
• Prepared engineering orders, support data and specifications in standardized format for use by manufacturing in reproducing a product which will be in conformance with the FAA.
Hilton Grand Vacations Orlando, FL Club Counselor September 2011 – September 2013
• Advise owners on how to utilize their vacations options and also educating any owner on rules or regulations placed by Hilton.
• Lead performer in regards to client satisfaction in Hilton Marketing Division.
• Kept productivity requirements over 103% throughout time of employment.
Hilton Grand Vacations Orlando, FL
Customer Support Representative June 2008 – September 2011
• Established professional relationship with potential clients, and handled resale to assure client retention.
• Kept productivity requirements over 103% throughout the time of employment.
• Recipient of the Hilton Shining Star Award for exceeding levels of service.
• Entrusted by the upper management of Hilton Grand Vacation to manage, train and develop staff of 34 representatives during various shifts and supervisor absence.